“There he goes. One of God’s own prototypes. Some kind of high powered mutant never even considered for mass production. Too weird to live, and too rare to die.” -HST

Well hey I DO have a blog! It’s been pretty jam packed since the last time I wrote. All sorts of stuff at work, getting good exposure for our projects. Some set backs too, but nothing that can’t be over come.

It’s my fourth year at Geek Squad City, which is strange. It still feels like I just started… sometimes. I’m fairly certain that it’s the first job, nay career (at this point) that’s made me so driven.

I’ll try and update this blag more often in the future. As my friend Legend would say, “stay slinky”.

It’s nice to see the both the positive and constructive comments about the new social initiative from Best Buy, Twelpforce. There are definitely some kinks to work out in the system, but it offers an entirely new way for Best Buy to offer customers support and to help them find the best solutions for their technology questions. It offers an amazing amount of new transparency to BBY that we never had before. It’s important for companies as a whole to embrace social networks as it’s the next evolution to word of mouth type business. I’m curious about the various customer experiences with it so far, has it been beneficial to you? How do you think it could be improved?

Also, be sure to check out the new Geek Squad Intelligence section on Geeksquad.com